Information We Collect

We gather different types of information to provide you with effective budgeting tools and personalized financial insights. Here's what we collect and why it matters for your experience with our platform.

Personal Identification Data

When you create an account with sitenetdoc, we collect basic information that helps us identify you and communicate effectively:

• Full name and preferred display name
• Email address for account verification and communication
• Phone number (optional, for security verification)
• Date of birth to ensure age requirements are met
• Account credentials and security information

Financial Information

To provide meaningful budgeting assistance, we need to understand your financial situation. This includes:

• Income sources and amounts (entered manually by you)
• Expense categories and spending patterns
• Budget goals and financial targets
• Transaction descriptions you choose to record
• Savings preferences and allocation preferences

Technical Usage Data

Like most online services, we automatically collect certain technical information when you interact with our platform:

• IP address and general location information
• Device type, browser version, and operating system
• Pages visited and features used within our platform
• Time spent on different sections of the site
• Error logs and technical performance data

How We Use Your Information

Every piece of data we collect serves a specific purpose in making sitenetdoc work better for you. We don't collect information just for the sake of it.

Service Delivery and Improvement

Your financial data helps us provide personalized budgeting recommendations. When you enter your income and expenses, our algorithms analyze patterns and suggest adjustments that might help you reach your goals faster. We also use aggregated usage data to improve features and fix bugs that users encounter.

Communication and Support

We use your email address to send important account notifications, security alerts, and educational content about budgeting strategies. You can control which types of emails you receive through your account settings. When you contact our support team, we use your information to respond effectively and resolve any issues you're experiencing.

Security and Fraud Prevention

Technical data like IP addresses helps us detect unusual activity patterns that might indicate unauthorized access to your account. This protects both you and our platform from potential security threats.

Data Storage and Security

Protecting your financial information is our top priority. We've implemented multiple layers of security to keep your data safe from unauthorized access.

Encryption and Protection

All data transmitted between your device and our servers uses industry-standard TLS encryption. Your financial information is encrypted at rest using AES-256 encryption. Even our own team members cannot view your raw financial data without proper authorization and security clearance.

Server Location and Compliance

Our primary servers are located in secure data centers within Thailand, ensuring compliance with local data protection regulations. We use redundant backup systems to prevent data loss, and all backup copies maintain the same encryption standards as primary data.

Sharing and Third-Party Access

We don't sell your personal information to anyone. Period. But there are limited situations where we share data with trusted partners to keep our service running smoothly.

Service Providers

We work with carefully vetted third-party companies that help us operate sitenetdoc:

• Cloud hosting providers who maintain our server infrastructure
• Email service providers who help us send account notifications
• Analytics tools that help us understand how people use our platform
• Payment processors for handling subscription transactions

All these partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Thai law, court order, or governmental regulation. This includes cooperation with law enforcement in cases of suspected fraud or illegal activity. We'll notify you about such requests unless prohibited by law.

Your Privacy Rights Under Thai Law

Thailand's Personal Data Protection Act gives you specific rights regarding your personal information. We respect these rights and have processes in place to help you exercise them.

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this in a common, machine-readable format within 30 days of your request. You can download your budget data directly from your account dashboard at any time.

Correction and Updates

Found something inaccurate in your profile? You can update most information directly through your account settings. For changes to verified information, contact our support team with proper identification.

Deletion and Account Closure

You have the right to request deletion of your personal data. When you close your account, we delete your personal information within 90 days, except for financial records we're legally required to retain for seven years under Thai accounting regulations. Even these retained records are fully anonymized where possible.

Objection and Restriction

You can object to certain types of data processing, such as marketing communications or optional analytics. You can also request that we temporarily restrict processing of your data while we investigate a concern you've raised about accuracy or legitimacy of processing.

Cookies and Tracking Technologies

We use cookies and similar technologies to make sitenetdoc work properly and to understand how people use our platform.

Essential Cookies

These are necessary for basic functionality like keeping you logged in and remembering your preferences. You can't disable these without making the platform unusable, but they don't track you across other websites.

Analytics and Performance

We use analytics cookies to understand which features people use most and where they encounter problems. This helps us prioritize improvements and fix issues. You can opt out of these through your account settings without affecting core functionality.

Managing Your Preferences

Most browsers allow you to control cookies through their settings. Keep in mind that blocking all cookies will prevent you from logging into your account and using our service effectively.

International Data Transfers

While our primary infrastructure operates within Thailand, some service providers we work with may process data in other countries. When this happens, we ensure appropriate safeguards are in place.

Any international transfers comply with PDPA requirements, including standard contractual clauses approved by Thai data protection authorities. Your data receives the same level of protection regardless of where it's processed.

Children's Privacy

sitenetdoc is not intended for anyone under 18 years of age. We don't knowingly collect information from minors. If you're under 18, please don't create an account or submit any personal information to our platform.

If we discover that we've inadvertently collected data from someone under 18, we'll delete that information immediately. Parents or guardians who believe we may have information about their child should contact us right away.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a prominent notice on our platform for at least 30 days.

The "Last Updated" date at the top of this page shows when the most recent changes took effect. Continued use of sitenetdoc after changes are posted constitutes acceptance of the updated policy.

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we'll notify you within 72 hours as required by Thai law. This notification will include what happened, what data was affected, and what steps we're taking to address the situation.

We maintain comprehensive incident response procedures and conduct regular security audits to prevent breaches before they occur.